If a User Account Control message displays, click Yes.įollow the on-screen instructions to complete the software removal. In the list of installed programs, click your HP printer name, and then click Uninstall or Yes. Search Windows for programs and features, and then click Programs and Features in the list of results. If your printer connects to the computer with a USB cable, disconnect the cable from the printer. Remove your print driver and software using the Uninstall a program tool in Windows Programs and Features. Some HP software components might have installed incorrectly, even if the print driver and setup did not complete. Step 2: Uninstall the HP driver and software Turn on the computer, and then continue to the next step. Reconnect the power cord to the router, and then wait for the Internet activity light to display a normal connected status. Turn off the printer, and then unplug any USB or Ethernet cables.Ĭlose all running programs on your computer, and then shut down the computer. Turn off the router by pressing the power button or disconnecting the power cord. Restart the computer, printer, and router to resolve any connectivity error states. Step 1: Restart the computer, printer, and router Chinese Welcome to HP Support Community!.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.
0 kommentar(er)
